Terms of Use

1. About this website

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This website is operated by Proud Heart Therapy Services, LLC, a licensed psychological practice owned by Weston Donaldson, Ph.D., ABPP, a licensed psychologist in Wisconsin (and authorized under PSYPACT in additional jurisdictions). The website provides general information about the practice, its services, and mental health topics, as well as a means to request a consultation.

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2. No therapist–client relationship via this website

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Using this website, submitting a contact form, reading blog posts, or communicating by email does not establish a therapist–client relationship between you and Dr. Weston Donaldson or Proud Heart Therapy Services, LLC.

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A professional therapeutic relationship is only established when both parties have explicitly agreed to work together, you have completed required intake documentation, and a formal informed consent has been signed. Until that relationship is formally established, any information you share through this website is not subject to psychologist–client privilege.

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If you are in crisis, please do not use this website to seek emergency assistance. Contact the 988 Suicide and Crisis Lifeline by calling or texting 988, or go to your nearest emergency room.

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3. Telehealth services — scope and limitations

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Proud Heart Therapy Services, LLC provides telehealth psychotherapy services to eligible individuals. The following limitations and conditions apply:

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Geographic eligibility

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Services are provided only to individuals located in states where Dr. Donaldson is licensed or authorized to practice at the time of each session. Currently, services are available to residents of Wisconsin, Utah, Colorado, and additional PSYPACT-participating states. It is the client's responsibility to confirm their eligibility based on their location at the time of service.

 

Technology requirements and risks

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• Telehealth sessions require a stable internet connection, appropriate device, and use of the designated secure platform (Sessions Health)

• Technical difficulties may occur and could interrupt a session; both parties will make reasonable efforts to reconnect

• Telehealth may not be appropriate for all individuals or clinical presentations; Dr. Donaldson reserves the right to recommend in-person care or referral when clinically indicated

• While we use HIPAA-compliant platforms, no technology can be guaranteed 100% secure

 

Emergencies

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Telehealth services are not appropriate for psychiatric emergencies. If you experience a mental health emergency during or between sessions, you are responsible for contacting emergency services (911) or going to your nearest emergency room. We will discuss your emergency plan at the start of services.

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4. Informational content — no professional advice

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The content on this website, including blog posts, articles, and educational resources, is provided for general informational and educational purposes only. It is not intended to constitute — and should not be relied upon as — professional psychological, medical, legal, or other licensed professional advice.

The information on this website does not account for your individual circumstances, clinical history, or specific needs. Always seek the advice of a qualified mental health professional for any questions you may have regarding a mental health condition or treatment.

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5. Intellectual property

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All content on this website — including but not limited to text, blog posts, articles, graphics, logos, and the site design — is the property of Proud Heart Therapy Services, LLC or its content suppliers and is protected by applicable copyright and intellectual property laws.

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• You may view and print content for personal, non-commercial use only

• You may not reproduce, republish, distribute, transmit, modify, or create derivative works from any website content without prior written permission

• You may not use any content from this site for commercial purposes or in a way that implies endorsement by Proud Heart Therapy Services, LLC

• Linking to this website from other sites is permitted provided it does not misrepresent our services or affiliation

 

To request permission to reproduce or use content, please contact us at the address below.

 

6. Third-party links

 

This website may contain links to third-party websites (including crisis resources, professional organizations, and our scheduling platform). These links are provided for your convenience. We do not control and are not responsible for the content, privacy practices, or availability of any third-party website. Inclusion of a link does not imply endorsement.

 

7. Disclaimer of warranties

 

This website is provided "as is" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or harmful components.

 

8. Limitation of liability

 

To the fullest extent permitted by applicable law, Proud Heart Therapy Services, LLC and Dr. Weston Donaldson shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or reliance on its content. Our total liability shall not exceed the amount, if any, paid by you to access any services in the preceding 12 months.

 

Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for personal injury caused by negligence.

 

9. Privacy

 

Your use of this website is also governed by our Website Privacy Policy and, for established clients, our Notice of Privacy Practices. Please review these documents carefully.

 

10. Governing law

 

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Milwaukee County, Wisconsin.

 

11. Changes to these terms

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We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the revised Terms.

 

12. Contact us

 

Proud Heart Therapy Services, LLC

Weston Donaldson, Ph.D., ABPP

Phone: (414) 420-0331

Email: weston.donaldson@proudhearttherapy.com